Hubei Wanying Machinery Co., Ltd.
Hubei Wanying Machinery Co., Ltd.
About Us

FAQ

How many days you need to install the equipment?

Once on-site, we follow a standard workflow—including equipment installation and comprehensive commissioning—taking approximately 3–15 days; the system is handed over for use once all standards are met.

How many staff abroad you sent to install the equipment?

We will dispatch 1–2 technical engineers; your company will need to arrange 1–2 personnel to assist and coordinate on-site.

Can I delivery the goods from other supplier to your factory? Then load together?

Certainly. You can have goods from other suppliers sent to us, and we will consolidate them into a single container for shipment.

Can you send your staff to install the equipment for us?

No problem. Our technicians can provide on-site services, including equipment installation, commissioning, and operational training.

Can I only buy some spare parts from you?

No problem. Spare parts can be purchased separately; simply provide the specific model numbers and quantities.

Will you attend the fair to show your products?

Yes, we participate in industry trade shows both domestically and internationally every year, and we have plans to do so this year as well.

How long it takes you to provide the designing options for us?

Once we receive your full specifications and requirements, we typically complete the proposal and send it to you within 3–5 days.

What is your products standardization?

Our equipment is manufactured in strict accordance with national industry standards and generally accepted international industrial standards.

How do you pack the equipment?

All equipment is packed in export-grade wooden crates with robust protection, making it suitable for long-distance transport.

Can you design the equipment according to our size?

We can design according to your dimensions, though we must balance this with the equipment's operational structure and performance; therefore, certain dimensions cannot be altered excessively.

How many years have your company made this kind of equipment?

We have over 15 years of experience in manufacturing filling and packaging equipment, backed by extensive expertise and mature technology.

How many staffs do you have in your factory?

Our company has a total of 52 employees, comprising teams for R&D, production, quality control, sales, and installation/after-sales service.

Do you have any real project pictures of the equipment?

Yes, I have a large collection of actual equipment photos, on-site project images, and photos of completed installations that I can send for your reference.

Do you have detailed and professional installation manual?

Yes, we provide a comprehensive, professional installation manual—including illustrated steps, wiring instructions, parameter commissioning details, and daily maintenance guidelines—delivered along with the equipment.

If OEM is acceptable?

We accept OEM partnerships and support custom production based on your brand, logo, and specific requirements.

Do you provide sample? Free or charge?

Since all our equipment is custom-made, we do not offer a sample service; we appreciate your understanding.

What is your term of payment?

A 30% down payment is required upon contract signing, with the remaining 70% balance due after production is complete but before shipment.

What is your MOQ?

As we specialize in custom equipment, our minimum order quantity (MOQ) is one unit.

Are you a trading company or a manufacturer?

We are a manufacturer and own our own factory.

How long is your delivery time?

Delivery lead times depend on the order quantity; I will provide an accurate delivery date once your requirements are confirmed.

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